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Award-winning online solutions

Competing with Online Travel Agents is a challenge, which is why we have worked on creating a success toolkit to ensure your hotel website design showcases your facilities, and boosts occupancy rates through direct online bookings.

We are market leaders in both the design and development of creative bespoke hotel websites that produce meaningful results. Our clients have seen exceptional booking figures on completion of their site, as our focus on clear design and thorough digital marketing tactics have generated increased traffic and subsequent conversion rates. 

Booking System Integration

One of the ways to increase direct bookings is with a fully integrated booking system on your hotel's website. Our talented development team are able to create your hotel a bespoke booking engine, fully integrated with your property management system, to give real-time room rates and availability on your site. However, if you're happy with your existing booking engine, we can also integrate that into your new website. Our experience with this includes:

  • MICROS Fidelio
  • Opera
  • Xn GlobalRES
  • Sabre SynXis

Our team of user experience designers can analyse your website and guests' booking habits, to ensure that booking with you is as simple and quick as possible. If your website gives them a great booking option, why would they need to go anywhere else?

Loyalty Points Scheme

As a further incentive for your guests, why not create a loyalty scheme, allowing users to earn rewards from booking directly with you. These are customised to suit your market, but could include features such as...

  • The ability to set up different levels of membership
  • A members area for guests to manage their bookings and rewards
  • A separate Corporate scheme for business travel agents making regular bookings

An example of one such scheme we have implemented is 'The Club' for Macdonald Hotels. Regular guests can earn treats such as spa treatments, golf days, restaurant deals and even overnight stays. Not only does this encourage them to book directly time and again, but it also promotes other facilities at the hotels.

Awards and Accolades

We're proud to say our hotel website designs and digital marketing campaigns have been recognised nationally:

  • YOTEL - winner of 'Best User Experience - Travel & Tourism' in the UK Digital Experience Awards 2015
  • The Daffodil Hotel & Spa - winner of Adestra's Campaign of the Month January 2017, for their email marketing.
  • Wildsmith Hotels - winner of 'Best Website & SEO Marketing' at the Hotel Marketing Awards 2018

Take a look at our case studies on The Daffodil or Wildsmith Hotels for an insight on how we can take your hotel's website to the next level, then get in touch to make it happen!

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Services

  • We have consistently enjoyed working with every member of the Fat Media team. They're a top-class digital agency, and quickly grasped the technical aspects of our industry with their work on our social media channels. They have always provided exactly what we needed. We would recommend them to anyone.

    Daniel Lightfoot, Business Manager UK & Ireland Syngenta UK

  • At The Daffodil Hotel & Spa we have a strong brand direction and we knew what we wanted from our site with Fat Media. Working with the team to design such an impressive, CTA focused site has been a great experience.

    Laura Wolstenholme, Head of Sales & Marketing, Daffodil Hotel & Spa

  • I’ve been delighted with Fat Media’s web development skills and their flexibility in meeting our requirements. With their help we updated our website presentation layer, added responsive mobile, added a new Content Management System, changed our Airport Property management System and migrated across to a new hosting environment. All without any major hitches.

    Fergus Boyd, IT Director, Yotel

  • We had the pleasure of working with the team at Fat Media in the development of our new recruitment website. They made the whole project very easy for us and nothing was too much trouble. We were on time and on-budget but most importantly they delivered a really creative solution in keeping with our brand - we were thrilled with the results. We have a clean contemporary recruitment website which makes learning more about life at Lakeland very accessible to applicants.

    Suzanne Allen, People & Business Support Manager, Lakeland

  • Working with Fat Media has been a pleasure from start to finish – their enthusiasm for creating a brilliant new website starts in the initial briefing and runs throughout the project. They are always on hand to provide guidance and provide solutions quickly. They have a friendly yet professional approach and deliver to expectations and time scales. Looking forward to working with them on the next project!

    Emily McCoid, Marketing Manager, Bells of Lazonby

  • The Digital Advertising team at Fat Media did a highly professional and intuitive job from start to finish, and are a pleasure to work with. They took the time to understand what we wanted to achieve, develop detailed analysis which was then evolved based on the data emerging throughout our campaign, and, by them continuously optimising the mix of channels, formats and styles, the results far surpassed our expectations – so much so that we have already set a higher budget for our next campaign.

    Iain Corby, Director of Operations & Development, Gamble Aware

  • Having worked with Fat Media on various projects over the last 18 months, I have been delighted with not just the quality of the finished work but also the innovative and creative approach taken in response to any brief. They have really helped us to bring the Lancaster University brand to life.

    Clare Riding, Head of Marketing, Lancaster University

  • Fat Media have done excellent work designing and building our new retail website in Magento. Throughout the process all of their staff have proven to be helpful, informed and proactive. A great experience all round!

    David Lindsay, IT Manager, Royal Mile Whiskies

  • We've worked with Fat Media for many years now and have always found that they'll go above and beyond to accommodate our requests. As our teams have grown together we've developed a strong working relationship based on a great deal of trust and the team have gone to great lengths to understand the market in which we operate to find ways that they can best meet our needs.

    Annabel Arrowsmith, Marketing Manager, Foresight

  • We appointed Fat Media to work with us on the rebranding and positioning of Atlantic Geomatics, as well as to develop for us a website that would support business growth as one of the leading Geospatial Companies in the North of England and Scotland.

    The quality of work delivered by Fat Media across all aspects of our brief, has provided Atlantic Geomatics with the confidence and support needed to help us grow as a business and meet our marketing and commercial objectives.

    We look forward to continuing to work with Fat Media as our marketing partner.

    Oliver Viney, Business Manager, Atlantic Geomatics

  • We worked very closely with Fat Media to make sure all key elements of the site were quickly accessible and found the perfect balance between design elements and user experience.

    Gareth O'Rourke, E-marketing Manager, Pure Leisure

  • It was as pleasure to work with Fat Media on developing our new website this year. They were proactive, creative and very practical with their proposals and working approach to meet our needs. We also launched on time – no mean feat with a school website, where approvals are often down to a number of people. They also created our new whole school Prospectus which perfectly complements the website and has given us a fresher, more contemporary feel for all our materials. They remain supportive and helpful and I know that I can always call them up for advice or help.

    Alison Miles, Marketing Manager, Sydenham High School

  • We wanted a professional and affordable option to promote and produce a unique patient story here at the Spire Bristol Hospital. The staff at Fat Media managed to compile a fantastic article in what was a relatively short deadline. We would like to thank them all for the personal service which was provided throughout

    Sam Harrison, Marketing Executive, Spire Bristol Hospital

    Contact Us

    Lancaster

    Harpers Mill
    White Cross Estate
    Lancaster
    LA1 4XF

    t: 01524 548948
    e: [email protected]

    London

    Harling House
    47-51 Great Suffolk Street
    London
    SE1 0BS

    t: 02031987766
    e: [email protected]

    Bristol

    Room 315
    3rd Floor
    33 Colston Avenue
    Bristol
    BS1 4UA

    t: 0117 9712499
    e: [email protected]